Effective Date: 27/09/2025
Platform: FindMyAIExpert (“we”, “our”, “us”)
Your privacy is important to us. This Privacy Policy explains how FindMyAIExpert collects, uses, stores, and protects your information when you use our website, app, and services.
1. Information We Collect
We collect the following types of information:
- Personal Information (given by you):
Name, email address, phone number, payment details, LinkedIn profile, etc. - Service Information:
Listings, projects, and communications between Clients and Experts. - Technical Information:
IP address, device type, browser, cookies, and usage data. - Sensitive Data:
We do not intentionally collect sensitive personal data (health, religion, political views) unless explicitly shared for a service.
2. How We Use Your Information
We use your information to:
- Provide and improve our platform services.
- Facilitate payments between Clients and Experts.
- Verify accounts and prevent fraud.
- Send service-related updates and notifications.
- Personalize user experience (recommend experts/services).
- Comply with legal obligations (tax, accounting, data retention).
3. Sharing of Information
We may share your data with:
- Experts & Clients: To enable project communication.
- Payment Gateways (e.g., Razorpay, Stripe): To process secure payments.
- Service Providers: Hosting, email, analytics, and support tools.
- Legal Authorities: If required by Indian law (e.g., DPDP Act, IT Act).
We never sell your data to third parties.
4. Cookies & Tracking
We use cookies and analytics tools to:
- Remember login sessions.
- Improve site performance.
- Track usage for analytics (Google Analytics, etc.).
You can disable cookies in your browser, but some features may not work.
5. Data Storage & Security
- Your data is stored on secure servers with encryption where applicable.
- We take reasonable measures to protect against unauthorized access, alteration, or disclosure.
- However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
- We keep personal data only as long as necessary to provide services or as required by law.
- You may request account deletion, after which your data will be removed (except as legally required).
7. Your Rights (under DPDP Act 2023 – India)
You have the right to:
- Access your personal data.
- Request correction or deletion.
- Withdraw consent for data processing.
- Lodge a complaint with the Data Protection Board of India if unsatisfied.
Requests can be made by emailing support@findmyaiexpert.com.
8. Children’s Privacy
Our platform is intended for users 18+ only. We do not knowingly collect data from minors.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a new Effective Date. Continued use of our services means you accept the changes.
📩 Contact Us:
For privacy questions or requests, email us at support@findmyaiexpert.com